人妻少妇专区

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Programs and Perks FAQs

Find answers to frequently asked questions about some of our unique benefits offered through the Total Rewards package, such as tuition assistance, family care, home ownership incentives, and more. Get more information on our Programs and Perks page.

Tuition benefits

For more information, visit our听Tuition Benefits page.

How do I apply for tuition benefits?

To apply for the Employee Tuition Waiver Benefit, log in to听myURHR Workday Active Directory, click on 鈥楤enefits and Pay鈥 on the homepage under the Apps section, click on 鈥楨mployee Tuition Waiver Application鈥 under the Suggested Links section

To apply for the Employee Tuition Reimbursement Benefit (for courses outside of the UR), log into myURHR Workday using your Active Directory, click on 鈥楤enefits and Pay鈥 on the homepage under the Apps section, click on 鈥楨mployee Tuition Reimbursement Application鈥 under the Suggested Links section.

To apply for the Dependent Child Tuition Benefit, log in to听myURHR Workday Active Directory, click on 鈥楤enefits and Pay鈥 on the homepage under the Apps section, click on 鈥楧ependent Child Tuition Waiver Application鈥 under the Suggested Links section.

What documentation do I need to provide to the Office of Total Rewards in order to receive my 70% tuition reimbursement?

Proof of completion (e.g., grade report or certificate), proof of cost, and proof of payment (e.g., billing statement/deferment form).

Are non-credit courses eligible for 70% tuition reimbursement?

Yes, as long as, the non-credit courses are taken at a college or university and meet the criteria of being directly job-related, having at least 15 contact hours, having outside readings and assignments, and having a formal evaluation based on a final exam.

Does part-time service count towards the service requirement for the 10-year Dependent Children Tuition Waiver Benefit?

No, only full-time service can be counted towards service requirement for the 10-year Dependent Children Tuition Waiver Benefit. This service requirement may be met by full-time service at another college or university that offered a tuition benefit plan for dependent children for which the faculty or staff member was eligible. To receive credit for full-time service completed at another college or university, please complete a听Tuition Benefits Service Credit Form听and submit it to the Office of Total Rewards for review within 30 days from the start of the course(s).

Are employee tuition benefits taxable?

Graduate tuition assistance benefits up to $5,250 in a calendar year are not taxable. Graduate tuition assistance benefits that exceed $5,250 in a calendar year are听taxable wages听unless the course satisfies the requirements for a tax deductible job-related course under IRS rules. Generally, a job-related course will satisfy these IRS requirements if it听maintains or improves skills for the individual鈥檚 present job, or if the course meets the employer鈥檚 express requirements for retaining the job, and the course is not part of a program that will qualify the individual for a new trade or business.听For taxable tuition assistance benefits, applicable Federal and State income taxes and FICA taxes will be deducted from the employee鈥檚 paycheck when the waiver is approved or the reimbursement is paid to the employee. In addition, the taxable income will be reflected on the W-2 for the calendar year when the actual tuition benefit is posted to the student鈥檚 account or reimbursed to the employee. Please also review the content on听this page听for more details.

If my employee tuition benefits are not taxable, what form do I need to complete?

If you believe that your proposed graduate level course(s) and/or non-credit course(s) satisfies the requirements for a tax deductible job-related course under IRS rules, follow these instructions:

For the employee tuition waiver benefit, answer all the applicable questions on the online Employee Tuition Waiver application available in myURHR Workday.

For the tuition reimbursement benefit, answer all the applicable questions on the online Employee Tuition Reimbursement application available in myURHR Workday.

Home Ownership Incentive Program

Am I eligible for the University Home Ownership Incentive Program?

Regular full-time and part-time faculty and staff, residents, and fellows* are eligible for the University Home Ownership Incentive Program upon appointment, as long as your total household gross income was less than *$150,000 in 2023 for Calendar Year 2025 applications.

*You are not eligible for the University Home Ownership Incentive Program if you are a postdoctoral fellow, postdoctoral research associate, postdoctoral teaching fellow, EDC Associate, or visiting faculty.

Do I need to be a first-time homebuyer?

No, but you do need to be a first-time homeowner in the City of Rochester (current City homeowners are not eligible).

Can I just receive the grant money from one of the participating lenders and the forgivable loan from the 人妻少妇专区?

No, the University Home Ownership Incentive Program is 鈥渁ll or nothing.鈥 You must be approved for the $10,000 forgivable loan from the 人妻少妇专区, the $5,000 City grant, and the $5,000 grant/lender credit from a participating lender.

If both applicants are employees of the 人妻少妇专区, can they both receive the $20,000 benefit?

No, the $20,000 benefit is per mortgage.

How do I apply for the University Home Ownership Incentive Program?

You will need your University to access the application. This application requires Duo two-factor authentication when connecting from outside the University鈥檚 networks.

Apply now

What documentation do I need to provide to apply for the University Home Ownership Incentive Program?

Application

  • You will need your University to access the application. This application requires Duo two-factor authentication when connecting from outside the University鈥檚 networks.
  • 1040 (page 1 and page 2 of your 2023 IRS form 1040 as well as that of your spouse, if filed separately). This is not your paystub, W-2, or tax transcript.

All employees applying for the University Home Ownership Incentive Program must certify that all the information they have provided is truthful and correct to the best of their knowledge.

What if I don鈥檛 have a 1040?

If you don鈥檛 have a 1040, please email Homeprogram@rochester.edu.

What if my household gross income increases over the annual threshold (currently less than $150,000) after I close on a home through the University Home Ownership Incentive Program?

Your household gross income is an initial eligibility requirement. If your household gross income increases over the initial annual threshold after you close on a home through the University Home Ownership Incentive Program, you will not have to repay any portion of the benefit.

Is this benefit taxable?

The University鈥檚 $10,000 loan becomes taxable when and to the extent that it is forgiven.

Time Elapsed 5-year Repayment Percentage
1st month through 24th month 100%
25th month through 36th month 75%
37th month through 48th month 50%
49th month through 60th month 25%
61st month 0%
What happens if I terminate employment, change to an ineligible status or sell my home?

Upon termination, change to an ineligible status, and/or sale of your home, if you have not satisfied the employment requirement (5 years after closing) and residency requirement (5 years after closing), you must repay the $10,000 loan immediately (repayment amount will be prorated)

Time Elapsed 5-year Repayment Percentage
1st month through 24th month 100%
25th month through 36th month 75%
37th month through 48th month 50%
49th month through 60th month 25%
61st month 0%
What if I am approved for the University Home Ownership Incentive Program, but I will not close on an eligible home until after January 1?

Your initial approval will not expire until April 30of the following year (as long as you maintain active, benefits-eligible employment at the 人妻少妇专区). If you cannot close on an eligible home until after April 30 of the following year, then you will need to re-apply for this benefit and be subject to the new total household gross income amount at that time.

Can I submit my 1040 transcript or W2 instead of my 2023 IRS Form 1040?

No, for 2025 applications, we can only accept your 2023 IRS Form 1040 to prove income eligibility.

What is an IRS Form 1040?

Form 1040 is an IRS tax form used for personal federal income tax returns filed by United States residents. The form calculates the total taxable income of the taxpayer and determines how much is to be paid to or refunded by the government. These documents are usually prepared by a tax specialist (see example below).

United States taxpayers use Form 1040 to file an annual income tax return.
United States taxpayers use Form 1040 to file an annual income tax return.

Life insurance

For more information, visit our听Life insurance page.

What does Group Universal Life (GUL) insurance cover?

GUL insurance pays a death benefit and allows for contribution of additional premiums beyond the cost of the insurance. Furthermore, Lifestyle Benefits are automatically included in the plan. These benefits consist of:听,听, and beneficiary financial counseling (employees only covered under the University-Paid Basic Term Life insurance also have access to Lifestyle Benefits).

How do I enroll for GUL insurance and/or select beneficiaries?

Log in to myURHR Workday. Click on the 鈥淏enefits and Pay鈥 link on the homepage under the Apps section. Click on 鈥淪ecurian Financial Life Insurance鈥 under the Suggested Links section.

Or

Log on to Securian Financial鈥檚 website,听, and follow the instructions below:

  • User ID: UR + Your 6-digit employee ID number (e.g., UR123456)
  • Initial password: Your 8-digit date of birth, followed by the last 4-digits of your Social Security Number (e.g., 012319011234)
When can I enroll in GUL?

You may apply at any time for GUL insurance. Some guaranteed amounts of coverage are available鈥攏o medical exam is required鈥攊f you apply within the first 90 days of eligibility for coverage under the plan, within 90 days of a family status change or during annual open enrollment (if eligible). Proof of good health is required for any life insurance election made outside of the above mentioned enrollment windows.

How much GUL insurance do I need and what will it cost?

Use Securian鈥檚 online life insurance decision tool, Benefit Scout鈩, to help you and your family determine how much life insurance you need and what it will cost, so that you can make your insurance elections with confidence. Log in to myURHR Workday with your Active Directory 听听Click on the 鈥淏enefits and Pay鈥 link on the homepage under the Apps section. Click on 鈥淪ecurian Financial Life Insurance鈥 under the Suggested Links section. Then, click on 鈥淕et started鈥 and Visit Benefit Scout鈩.鈥

Long-term care insurance

For more information, visit our听Long-Term Care Insurance page.

Am I eligible for long-term care insurance?

All benefit eligible and non-benefit eligible faculty and staff may apply for long-term care insurance. In addition, family members of faculty and staff are eligible to apply. All applicants must complete a Statement of Health and be approved by the insurance carrier before a policy will be issued.

Family care

For more information, visit our听Family Care page.

What is the Child Care Subsidy?

The 人妻少妇专区鈥檚 child care subsidy was created to help eligible faculty and staff pay for dependent care expenses by granting awards of up to $3,600/year per household based on total household gross income.

How do I know if I am eligible for the Child Care Subsidy?

You are eligible if you meet the following criteria:

  • You are a regular full-time or part-time faculty or staff, non-SEIU staff, Strong Memorial Hospital resident or fellow, or Postdoctoral Associate (job code 0093); Individuals covered by collective bargaining agreements receive benefits in accordance with those agreements (SEIU members are not eligible).
  • Based on听, you have a legal dependent child under age 13 whom you claim as a tax dependent on your federal income tax return (special rules apply for divorced parents), or any other dependent child on your tax return who resides with you and is physically or mentally disabled and will have estimated child/dependent care expenses during the enrolled calendar year or period.
  • Based on听, you are unmarried, or have a spouse who meets one of the criteria below:
    1. Employed at least part-time
    2. A full-time student
    3. Considered legally disabled
    4. Looking for work
  • Have a total household gross income of less than $150,000 in 2023 (amount is subject to annual indexing) for Calendar Year 2025 (line 9 on your 1040).
Who qualifies as a dependent under the Child Care Subsidy?

Based on听, you have a legal dependent child听under听age 13 whom you claim as a tax dependent on your federal income tax return (special rules apply for divorced parents), or any other dependent child on your tax return who resides with you and is physically or mentally disabled and will have estimated child/dependent care expenses during the enrolled calendar year or period.

If both parents are employees at the University, can they both apply for the Child Care Subsidy?

Awards are limited to one per family/household, so only one person may apply.

How do I apply for the Child Care Subsidy?

Apply Now (only open to new hires or those with a qualifying life event)

You will need your University听听to access the application. This application requires Duo two-factor authentication when connecting from outside the University鈥檚 networks.

Application Window for Calendar Year 2025听is now closed

New hires and qualifying life events can apply outside of the Annual Application Period as defined for the Dependent Care FSA.

When can I apply for the Child Care Subsidy?

Application Window for Calendar Year 2025听is now closed

Only new hires and those with qualifying life events can apply outside of the application window. New Hires have听30 days听post hire to submit a child care subsidy application.

Within听60 days听of a qualifying event (family status change), you may apply for the Child Care Subsidy. The full list of qualifying events and their corresponding changes can be found听here.

What documentation do I need to provide to apply for the Child Care Subsidy?
  • Required Documents for Calendar Year 2025 (Only for new hires or qualifying events):
    • Application
      • You will need your University听听to access the application. This application requires Duo two-factor authentication when connecting from outside the University鈥檚 networks.
    • 1040 (page 1 and page 2 of your 2023 IRS form 1040 as well as that of your spouse, if filed separately). This is not听your paystub, W2 form, or tax transcript.
    • Dependent Information Change Request Form if dependent(s) is/are not in myURHR Workday.

Additional supporting documents may be requested to confirm eligibility. All employees applying for subsidy must certify that all of the information they have provided is truthful and correct to the best of their knowledge.

What if I do not have a 1040?

If you don鈥檛 have a 1040, please email听familycare@rochester.edu听for next steps.

What types of child care are eligible for the Child Care Subsidy?
  • Only qualifying child care expenses under the Internal Revenue Code may be reimbursed with the subsidy. Generally, qualifying expenses are limited to child care expenses that you incur to enable you and your spouse to be gainfully employed.听 A discussion of qualifying expenses can be found in听, but could include infant and toddler child care, pre- school/pre-K programs, care on school holidays, school-age summer day camps/programs, and school-age before/after school care.
  • Your child care provider cannot be your spouse or dependent.
  • Your child care provider must provide a Tax Identification or Social Security number and must report the child care income on their tax return.
  • Your child care provider does not need to be a licensed facility, as long as the care provider reports the income on their tax return.
  • Please note:听You can only submit expenses for the time period you were enrolled in the plan in the given calendar year.
Do I need to apply for the Child Care Subsidy each year?

Yes. This is an annual award and you will need to reapply each year during the given application window.

What if my child is born after the deadline for the Child Care Subsidy application?

New hires and those with a qualifying life event (which includes birth/adoption) are eligible to apply outside of the application window.

Can I apply for the Child Care Subsidy if my child is not currently covered under the University鈥檚 Health Care Plans?
  • Yes, your dependent(s) do not need to be covered under the University鈥檚 Health Care Plans
  • If your child is not listed as your dependent in myURHR Workday, you will need to submit a Dependent Information Change Request Form听to have them added
  • This does not affect your insurance or coverage
How much will I receive for the Child Care Subsidy?

For Calendar Year 2025:

  • Total household gross income is less than听$87,000: Subsidy is $3,600/year听($300/month; $150/semi-monthly pay period; $138.46/biweekly pay period)
  • Total household gross income is between听$87,000 and $115,999.99: Subsidy is $2,400/year听($200/month; $100/semi鈥攎onthly pay period; $92.31/biweekly pay period)
  • Total household gross income is between听$116,000 and $149,999.99: Subsidy is $1,200/year听($100/month; $50/semi-monthly pay period; $46.15/biweekly pay period)
How do I enroll in the Dependent Care Flexible Spending Account (FSA)?

If you apply and are approved for the Child Care Subsidy, you will automatically be enrolled in the Dependent Care FSA.

If you are eligible and you plan to make voluntary contributions to your Dependent Care FSA, you can do so during Open Enrollment. Please keep in mind that the total of your subsidy award plus your contribution cannot exceed the maximum annual total of $5,000 per family (or $2,500, if you鈥檙e married and file taxes separately).

Will the Child Care Subsidy be paid directly to my child care provider?

You will be reimbursed through your Dependent Care FSA after costs have been incurred.

How will I receive the Child Care Subsidy?

The child care subsidy is a reimbursement program through the Dependent Care FSA. You will only be reimbursed up to your award amount, OR your total eligible child care costs if these are less than your award.

听administers dependent care claim reimbursements for the 人妻少妇专区 Child Care Subsidy Program based on the same rules and regulations governing Dependent Care FSAs.

You can submit a claim via the听听or mobile app.听 You also can complete a听claim form听and mail it to Lifetime Benefit Solutions. If you have not previously logged into your Lifetime Benefit Solutions account, please see the听new user instructions.

You can find step-by-step instructions under听鈥淗ow to Claim a Subsidy鈥.

When will I receive the Child Care Subsidy?

Funds will be available on a pro-rated basis throughout the calendar year or enrolled period within the calendar year.听For example, if approved for a scholarship of $2,400, $200 would be available each month; $100 semi-monthly; $92.31 biweekly. Funds are deposited into your Dependent Care FSA on/around each pay period check date.

Once you start incurring costs within the calendar year, you can submit for reimbursement via Lifetime Benefit Solutions. You will only be reimbursed up to your award amount, OR your total eligible child care costs if these are less than your award.

If you receive a mid-year award, please keep in mind that you can only submit expenses that occurred during the time period you were enrolled in the plan in the given year.

How will the Child Care Subsidy affect my Dependent Care Flexible Spending Account if I am already contributing my own money to it?

You may be eligible to make additional contributions to your Dependent Care FSA from your wages on a pre-tax basis, as long as the total of the subsidy plus your contribution does not exceed the maximum annual total of $5,000 per family (or $2,500, if you鈥檙e married and file taxes separately).

Are Postdoctoral Associates eligible to make voluntary contributions into a Dependent Care FSAs?

No. Postdoctoral Associates are not eligible to make voluntary contributions into Dependent Care FSAs. Please refer to the听benefits summary听for more details.

Does the Child Care Subsidy amount show anywhere on my W-2 form and/or is it considered taxable income?

Your child care subsidy award as well as any voluntary dependent care FSA contributions will be reported in Box 10 on your W-2. You should consult with your personal tax advisor regarding any tax impact for you, particularly if you do not claim the entire award you receive. Please review IRS Form 2441 with your personal tax advisor in determining how to account for your Dependent Care FSA benefits.

What happens to the Child Care Subsidy if my status changes?

Unpaid Leave of Absence: Child Care Subsidy Award payments will stop as of the effective date of the unpaid leave. When you return to work in a benefit-eligible position, if you wish to re-elect the Child Care Subsidy, you must contact Total Rewards within 30 days of your return. You will have 120 days beginning January 1 following the end of the plan year to submit eligible expenses incurred during the plan year in which your plan was terminated.

Paid Leave of Absence:听Child Care Subsidy award payments would continue during an employee鈥檚 paid leave of absence.

Terminate or Change to an Ineligible Status: Child Care Subsidy Award payments stop as of your termination date or change to an ineligible status. The amount available for reimbursement is limited to the amount credited to your Dependent Care FSA, less any prior reimbursements. You will have 120 days beginning January 1 following the end of the plan year to submit eligible expenses incurred during the plan year in which your plan was terminated.

Can I rollover unused Child Care Subsidy funds into the next year?

No. After the end of the year, you will have 120 days, beginning January 1 of the current plan year, to submit any remaining claims for qualified services incurred in the previous plan year.

How long do I have to claim my Child Care Subsidy funds?

You will have 120 days, beginning January 1 of the current plan year to submit any remaining claims for qualified services incurred in the previous plan year.

If I am married to a Ph.D. student who is eligible for the student subsidy program 鈥 which program should I apply for, or can we apply for both?

Please apply for the Faculty/Staff Child Care Subsidy. Applications are limited to one per household.

Where can I find out more about the Child Care Subsidy or get help with the application?

Please email听familycare@rochester.edu听or call 585-276-5748 with any questions.

Who can I contact if I have questions around claiming my subsidy?

If you have any questions on how to file your dependent care claim or how to access the Lifetime Benefit Solutions member portal and mobile app, please contact Lifetime Benefit Solutions Customer Service at 800-327-7130 or听LBS.CustomerService@LifetimeBenefitSolutions.com.

Who is eligible for a free Care.com membership and Backup Care?

Eligibility for this benefit includes regular full-time and part-time faculty and staff, non-SEIU staff, Strong Memorial Hospital residents and fellows, and Postdoctoral Associates (0093); Individuals covered by collective bargaining agreements receive benefits in accordance with those agreements (SEIU members are not eligible).

How do I access my Care.com membership?

Log in to your Care.com account by visiting听听or downloading the Care.com app on your mobile device. You will log in using your name and 人妻少妇专区 Employee ID number (this can be found on your myURHR Workday听profile).

What does my Care.com membership include?

You may search, schedule, manage, and pay for care by reviewing postings of available providers or placing your own advertisement for:

  • After-school sitters for those 3pm pick-ups
  • Getting Fido a walker while you鈥檙e working
  • Arranging back-up care when your regular sitter isn鈥檛 available
  • Helping mom and dad at home with a senior caregiver
  • House need some love? Find a housekeeper
  • Finding a tutor to help your kiddo with classwork
  • Personal assistants, special needs, and more
What precautions does Care.com take to maintain a safe community?

Care.com offers tools and resources to help you evaluate risk and stay savvy about safety. See听听to access safety guides, background check options, and Safety FAQs.

The 人妻少妇专区 is providing eligible employees a membership to Care.com as an employee benefit. Employees are under no obligation to use the services provided by Care.com. Employees are responsible for understanding Care.com鈥檚听. The University is not responsible for any issues an employee may experience in the use of Care.com鈥檚 services or with any care provider hired through such service.

How do I pay for care?

You can pay caregivers directly or enroll in the Care.com听.

I already have a Care.com membership, can I get a refund?

Yes, visit听听and click on 鈥淓nroll Now.鈥 You鈥檒l be asked whether you have an existing membership. Select 鈥淵es鈥 and proceed with logging in. Contact Care.com at听(855) 781-1303听regarding reimbursement of unused time on your previous paid membership.

How do I sign up and pay for Backup Care?

Register听听for your free Care.com premium membership. You will need your employee ID.

The credit card you have on file will be charged after care takes place. Part of your Backup Care is subsidized, so you are only responsible for your co-pay.

How many Backup Care days do I receive?
  • The benefit is 10 Backup Care days per year
  • In-Home Backup Care Services have a minimum reservation of four (4) hours per day and a maximum of ten (10) hours per day. Requests for more than ten (10) hours of In-Home Backup Care Services will count as a second day of care.
  • Out-of-Home Backup Child Care Services have a minimum reservation of one (1) day.
What is the Cost/Copay for Backup Care?
  • Tier 1听(full-time faculty and staff earning less than $105,400 and Residents & Fellows)
    • $4 per hour in-home and $15 per day in-center
  • Tier 2听(full-time faculty and staff earning $105,400 or higher and all part-time employees)
    • $8 per hour in-home and $25 per day in-center
When can I use Backup Care?

When there is an emergency, unforeseen disruption of their regular care, or a planned day when extra assistance is needed.

Backup Care is not intended as a replacement for routine childcare arrangements.

How do I request Backup Care?

Once you鈥檝e registered for your free Care.com premium membership, you can quickly and easily request Backup Care:

  • Start your request for Backup Care either online, through the Care.com app, or by calling (855) 781-1303.
  • Choose your preferred option for care: in-home or in-center.
  • Care.com will match you to a caregiver.
What does Personal Network mean?

Personal Network Backup Care allows you to identify and use care providers that you select on your own. For example, you might choose a familiar individual, business or service provider. Personal Network care providers are not evaluated, vetted, recommended, or employed by Care.com or its affiliates.

The eligible employee must submit a claim within one month of using Personal Network Backup Care. The eligible employee鈥檚 co-pay amounts (the same tiers as for Backup Care) will be deducted from the total claim for reimbursement reported by the eligible employee, and provides a reimbursement of up to $125/day.

Please keep in mind, once an employee terminates or becomes ineligible they will not have access to their premium membership and will not be able to submit for reimbursement.

How do I find out more details about booking different kinds of back up care?

Check out these How-To Videos:

What should I expect after I make a request for Backup Care?

The Care.com team will work quickly to identify a caregiver or child care center that meets your specific needs.

  • For in-home care, a Care.com specialist will call you directly about your caregiver to confirm the details.
  • For in-center care, a Care.com specialist will confirm your reservation in an email that includes details about the center.

Response times can vary based on the ability to find care. Typically, you will receive confirmation no later than 7:00pm the day prior to the care needed if the request is made over 24 hours in advance.

How much advance notice must I give?

In-center听Backup听Care听can be requested up to 30 days in advance, or听care听can be requested for urgent last-minute听care. Care.com cannot guarantee 100% of requests to be filled, so it鈥檚 best to book听Backup听Care听as soon as you know you have a need so听Care.com听can secure a provider or center that meets your needs.

Once a placement is made, you will receive an email notification confirming the requested job. As a reminder, you also always have the option to use Personal Network听Backup听Care听and submit a receipt for reimbursement to听Care.com听after听care听has occurred.

Is there a Backup Care Cancellation policy?

A $30 cancellation fee will be assessed if a Backup Care request is cancelled within听forty-eight hours听of the Backup Care reservation start time and a Backup Care provider already had been reserved to fulfill the Backup Care request.

In addition, if the cancellation occurs within听twenty-four hours听of the Backup Care reservation start time, one day will be deducted from the eligible employee鈥檚 Allotted Backup Care Service Days (10 days per year).

Should I have any concerns with the safety of using Backup Care?

All individuals performing In-Home Backup Care for听children听must complete a Backup Care services orientation and screening process that includes a criminal background check, a National Sex Offender Public Website check, a Social Security Number trace, identity verification, and reference checking.

All individuals performing In-Home Backup Care for听adults鈥攚hich may include certified nurse鈥檚 aides, home health aides, or experienced elder care companions鈥攎ust complete a screening process that includes a criminal background check in accordance with state guidelines and reference checking.

Providers of In-Center Backup Child Care鈥攊ncluding traditional child care centers or family child care centers (FCCs)鈥攁re licensed or registered in accordance with applicable law. Their respective employees and staff are selected by such providers and also screened in accordance with applicable law, which includes, at a minimum:

  • National Sex Offender Registry check
  • Central Abuse and Neglect Registry check
  • Confirmed eligibility to work in the U.S.
Is Backup Care available for children that are sick?

In-home听Backup Care can be used for mildly ill children, however, it cannot be used for children with a fever equal to or great than 100 degrees, or for children with a contagious illness or condition, such as cold/flu, chicken pox, untreated strep throat, conjunctivitis or head lice. Additionally, if a child may have been exposed to COVID-19, we cannot provide care until the dependent/family has been quarantined for 10 days from the date of exposure, the onset of symptoms, or a positive test.听Personal Network听backup听care听is also available to circumvent the limits of in-home sick care by providing employees with the freedom to use caregivers in their own network (e.g., regular babysitter, family members, friends, etc.) and to submit for reimbursement after听care听has occurred. Employees make arrangements with caregivers in their network directly (it is their responsibility to inform the caregiver of any illness, requirements, arrangements, etc.) there is no pre-approval needed, so employees can begin finding听care听as soon as they realize their child is听sick.

In-Center听Backup care is not available for sick children. Children will be in close proximity to other children while being听cared听for at a听Backup听Care听center. To help ensure any illnesses will not be spread among them,听sick听children are not eligible for In-center听Backup听Care.